Legal

Privacy policy

Last updated 8 November 2026.

This policy explains how Protein Shake Factory (“PSF”, “we”, “us”), based in Hyderabad, Telangana, India, handles personal data collected through this website. We process personal data in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023.

What we collect

  • Enquiry details you submit through our forms: name, gym or business name, phone and WhatsApp numbers, email address, gym location, gym type, approximate member numbers and your message.
  • Technical data needed to protect our forms from abuse, such as a one-way hashed version of your IP address and your browser’s user agent.
  • Analytics data, only if you accept analytics cookies: pages visited and interactions such as button clicks, collected through Google Analytics / Google Tag Manager.

How we use it

  • To respond to your enquiry, discuss a partnership and arrange site visits.
  • To keep a record of enquiries and our communication with you.
  • To prevent spam and misuse of our website.
  • With your consent, to understand how our website is used and improve it.

We do not sell your personal data, and we do not use it for third-party advertising.

Who processes it

We use trusted service providers to run this website: website hosting (Vercel), a secure database for enquiries (Supabase), transactional email (Resend) and, if you consent, Google Analytics. These providers process data on our behalf and may store it outside India, subject to their own security commitments.

How long we keep it

We keep enquiry data for as long as needed to handle your enquiry and any resulting partnership, and for up to 24 months afterwards unless a longer period is required by law. You can ask us to delete it sooner.

Your rights

You can ask to access, correct or erase your personal data, withdraw consent, or raise a grievance. To do so, use our contact form. You can change your analytics choice at any time by clearing this site’s data in your browser.

Cookies

We only set analytics cookies after you accept them in the cookie banner. Without consent, no analytics cookies are used. Your choice is stored in your browser’s local storage.

Changes

We may update this policy. The date at the top shows when it last changed.